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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Gonzalez

October 16, 2026

5  out of  5
rating by Timothy Gonzalez
"Been a member for 10 years and plan on continuing for the foreseeable future. Absolutely no complaints."
We responded:
"Thank you so much for the 5 stars, Timothy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Miss Mason

October 15, 2026

5  out of  5
rating by Miss Mason
"Samantha was VERY helpful and knowledgeable. I'm very happy with both the coverage, and the price I received for my new car.
I highly recommend Samantha for all your insurance needs."
We responded:
"Thank you so much for the 5 stars, Miss! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Christopher Boren

October 15, 2026

5  out of  5
rating by Christopher Boren
"John Marcelli’s State Farm office delivers consistently excellent service. John is knowledgeable, responsive, and genuinely committed to helping his clients understand their coverage. His CSR, Samantha, is outstanding—she’s patient, proactive, and incredibly helpful every time I call. It’s rare to find an insurance office where you feel truly taken care of, but this team makes it effortless. Highly recommended."
We responded:
"Christopher, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Samantha Deruyver

October 15, 2026

5  out of  5
rating by Samantha Deruyver
"John's office goes above and beyond for their customers. And thank you so much for supporting our community jog-a-thon!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Albuquerque insurance team. "
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Susan Rutherford

October 9, 2026

5  out of  5
rating by Susan Rutherford
"Samantha was very knowledgeable and pleasant and got the issues resolved. We appreciate yall."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Matt Carpenter

October 9, 2026

5  out of  5
rating by Matt Carpenter
"Easy to work with and makes sure all your needs are met"
We responded:
"Matt, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andrea Bliss

October 7, 2026

5  out of  5
rating by Andrea Bliss
"Everyone in this office is so helpful, knowledgeable and super friendly. I am so glad that we have our insurance with John Marcelli."
We responded:
"Thanks so much for the fantastic rating, Andrea! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Syndee Brunacini

October 7, 2026

5  out of  5
rating by Syndee Brunacini
"John and his Team have been my State Farm Team since 2006. I never worry about not having the right coverage. They take time to review and cover all my policies. If you’re reading reviews because you’re looking for an Agent, call John and his Team."
We responded:
"Thanks so much for the amazing review, Syndee! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
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Andrew Baker

October 7, 2026

5  out of  5
rating by Andrew Baker
"John and his crew have been extremely reliable, helpful and professional whenever I was in need of help. Couldn’t be happier with them!"
We responded:
"Andrew, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Bernadette Keswater

October 6, 2026

5  out of  5
rating by Bernadette Keswater
"I was in an accident and filed a claim. Samantha was so helpful. I appreciated her expertise and compassion. John Marcelli and his staff are awesome."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Sandy Woffard

October 5, 2026

5  out of  5
rating by Sandy Woffard
"Always quick to respond to adds or removals from our policy!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Cheryl Ledlow

September 30, 2026

5  out of  5
rating by Cheryl Ledlow
"They have always been so helpful. When I had damage to my home I called them immediately for their help and recommendations. Thank you Farmers ."
We responded:
"Cheryl, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Lou suarez

September 29, 2026

5  out of  5
rating by Lou suarez
"Over more than 30 years, I have had the pleasure of working with John and his staff regarding insurance pans and explanations of process and clarity. I've appreciated their loyalty and support and recommend them wholeheartedly. Lou Suarez"
We responded:
"Thank you so much for your wonderful feedback of us here at John Marcelli’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - John Marcelli’s Insurance Team "
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James Snyder

September 25, 2026

5  out of  5
rating by James Snyder
"I’ve been associated with John Marcelli and his team for the last seven years and I’ve been very satisfied with their service regarding my home and vehicle insurance needs!"
We responded:
"James, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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renda Cauley

September 25, 2026

5  out of  5
rating by renda Cauley
"I've been with State Farm for years. Many different agencies have tried to get me to come over to them but.they can't beat the price quotes that State Farm gives to me. If i need something all I do is call and I can get answers right away. Very friendly and very professional. I had a accident happen and the team handled it quick and efficient, they took real good care of me. Thank you State Farm for all you do."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ricardo Bustos

September 24, 2026

5  out of  5
rating by Ricardo Bustos
"John Marcelli and Christian Marcelli are very professional and had a great attitude and treated me and my father with respect. Answered all of our questions and provided great customer service! Highly recommend dealing with John Marcelli State Farm Office."
We responded:
"We are grateful for your 5-star review, Ricardo! Thanks for taking a moment to share your positive rating of State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Frances Trentham

September 17, 2026

5  out of  5
rating by Frances Trentham
"Everyone were very helpful and friendly. I really enjoyed meeting John and he answered all my questions and concerns. Thank you, Frances"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Karen Hoffman

September 11, 2026

5  out of  5
rating by Karen Hoffman
"I have been extremely satisfied with this office and the assistance of Sam recently.
My own insurance has been with another company but I plan to switch to this office soon because of the friendliness and effectiveness I have received every time I’ve called and come in. Thank you all"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Tom Rostkowski

September 9, 2026

5  out of  5
rating by Tom Rostkowski
"Mr. Marcelli's State Farm Team has been outstanding; Michelle Lucero has worked with my two antique car transfers to Hagerty Insurance, tirelessly. I've been with State Farm since 1958 and have not had any better service support. Thank You Team Marcelli!"
We responded:
"Hi Tom, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Albuquerque.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, John Marcelli "
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Chuck Pacheco

September 8, 2026

5  out of  5
rating by Chuck Pacheco
"I got knowledgeable, very pleasant and responsive service from Samantha when I called for an auto quote."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Peggy Jugmahansingh

September 2, 2026

5  out of  5
rating by Peggy Jugmahansingh
"The State Farm employee who took my call is Beth Couty. She was very friendly, welcoming, and she answered my questions in depth and most professionally."
We responded:
"Thank you so much for the 5 stars, Peggy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Diane Brummell

September 1, 2026

5  out of  5
rating by Diane Brummell
"My Insurance Agent and Staff pay close attention to details and keep us up to date on our policies. I love my Insurance Co."
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Mike Wegmann

August 29, 2026

5  out of  5
rating by Mike Wegmann
"Very pleasant and efficient"
We responded:
"Mike, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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peggy morris

August 28, 2026

5  out of  5
rating by peggy morris
"My dealings with Michelle Lucero are and have always been great. She takes time with me when I need it, gives detailed and concise answers to my questions, of which there have been many. It is nice to interact with the other office staff as well."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Richard Lueders

August 26, 2026

5  out of  5
rating by Richard Lueders
"Friendly and prompt response to questions."
We responded:
"Thank you so much for your kind review, Richard!  If you need insurance assistance, we are just an email or call away! - John Marcelli, your State Farm Agent   "