State Farm® Insurance Agent John Marcelli
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Holdcroft
July 11, 2025
5
out of
5
rating by Jennifer Holdcroft
"What a awesome experience, Christian was super nice and answered all my questions."
Charles Ritz
July 1, 2025
5
out of
5
rating by Charles Ritz
"Excellent customer service!!!! Answered all my questions, even made me smile. Thanks!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ezra
May 30, 2025
5
out of
5
rating by Ezra
"John Marcelli is fantastic! He graciously donated to the Sandia High School Football team, showing his incredible support and generosity. We are truly grateful for his kindness and commitment to helping our team succeed. Highly recommend his agency!"
We responded:
"Thank you, Ezra , for your review! I'm delighted to have had the opportunity to support the Sandia High School Football program. Your recommendation means a lot, and I'm grateful for the chance to contribute to your team's success. If there's anything else I can assist with, please feel free to reach out. ""
New Mexico Dental Foundation
May 28, 2025
5
out of
5
rating by New Mexico Dental Foundation
"Exceptional Support and Generosity! For the past 8 years, Agent John Marcelli and their team at State Farm have been incredible supporters of our dental foundation. Their generous donations have helped us provide vital dental care to those in need. We are truly grateful for their commitment to making a positive impact in our community. If you’re looking for an agent who genuinely cares, we highly recommend Agent John Marcelli. Their kindness and support have made a real difference in our mission and in our community! Thank you!"
We responded:
""Thank you, New Mexico Dental Foundation! Your kind words about our professionalism and generosity mean a lot to us. Looking forward to continuing our partnership with your Foundation!"
Hunter Gustin
May 27, 2025
5
out of
5
rating by Hunter Gustin
"John Marcelli has graciously donated to our Mountainair FFA Ranch Rodeo for the last ten years. We are grateful for his generosity and support!! Because of him, and donors like him, we are able to travel to all of our state and national CDE competitions and conventions. Thank you Mr. Marcelli and State Farm!!!!"
We responded:
"Hunter we’re honored by your positive feedback! Congratulations to the Mountainair FFA Rancho Rodeo on all your success and continued success in National Competitions! "
kim Poole
April 10, 2025
5
out of
5
rating by kim Poole
"Thanks for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
cataran leyba
March 24, 2025
5
out of
5
rating by cataran leyba
"Outstanding professional support in a time of need. Thanks for our home and my auto insurance coverages in a short amount of time. The whole team at John Marcelli's office are top notch and we truly appreciate their assistance. I do have to highlight Becky and Dorie! You were AWESOME! Highly recommend these two and this office if you are looking for coverage. R. Leyba, USN (Ret.)"
We responded:
"Thank you for trusting our team with your home and auto insurance needs. "
Haily Smith
March 14, 2025
5
out of
5
rating by Haily Smith
"Wonderful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rosa Horcasitas
February 19, 2025
5
out of
5
rating by Rosa Horcasitas
"I had a problem with one of my policies. Layla, at the John Marcelli State Farm agency, was very helpful, professional and knowledgeable, found out what the problem was and took care it for me with one phone call. I am very happy with how it all worked out. Thank you, Layla Rosa"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Debbie Edmondson
February 16, 2025
5
out of
5
rating by Debbie Edmondson
"I have been a customer of John Marcelli's State Farm since 1991 and have never been more impressed or happy with a company. The excellent customer service, friendliness and very knowledgeable team is what has always kept me loyal to them. I know if I ever need anything John Marcelli, Dori, Michelle and all of the amazing staff there will handle my request promptly and efficiently with professionalism and accuracy. I recently needed an out of the ordinary insurance policy, in a hurry, and, no surprise, had the policy in record time. What an awesome team!! I have and will continue to refer all my friends, family and acquaintances to John Marcelli's State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gabriel
January 6, 2025
5
out of
5
rating by Gabriel
"John Marcelli is fantastic! He graciously donated to the Eldorado High School Swim and Dive team, showing his incredible support and generosity. We are truly grateful for his kindness and commitment to helping our team succeed. Highly recommend his agency!"
We responded:
"Thank you, Gabriel, for your wonderful review! I'm delighted to have had the opportunity to support the Eldorado High School Swim and Dive team. Your recommendation means a lot, and I'm grateful for the chance to contribute to your team's success. If there's anything else I can assist with, please feel free to reach out. "
Carol Robertson
December 16, 2024
5
out of
5
rating by Carol Robertson
"John and his staff are very knowledgeable and helpful with any needs you have. They are available to assist you in all insurance needs. We recently went to him for Medicare assistance as well and he was very informative. I would highly recommend him as an agent and his staff is amazing."
We responded:
"Thank you, Carol, for your wonderful feedback! I'm glad to hear that our team was able to assist you with your insurance and Medicare needs. We strive to provide informative and helpful service, and it's great to know you felt supported. If you have any future questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Kim Lorraine
November 30, 2024
5
out of
5
rating by Kim Lorraine
"It is great to have real people who will answer the phone and my questions and an actual office to be able to go to. John and his staff are helpful, knowledgeable, and friendly."
We responded:
"Kim, thank you for your wonderful review! We're glad you appreciate having real people to talk to and an office to visit. It's great to know that you find our team helpful, knowledgeable, and friendly. If you have any more questions or need assistance in the future, feel free to reach out. We're here for you!"
St. Felix Pantry Scanner
November 27, 2024
5
out of
5
rating by St. Felix Pantry Scanner
"We love John Marcelli - State Farm Insurance Agent! He has been a pleasure to work with as a sponsor of our annual golf tournament. Very generous and professional!"
We responded:
"Thank you, St. Felix Pantry Scanner! Your kind words about our professionalism and generosity mean a lot to us. Looking forward to continuing our partnership!"
Marilyn Majors
November 22, 2024
5
out of
5
rating by Marilyn Majors
"John Marcelli - State Farm Insurance Agent and his staff have met my insurance needs very well. Each of us are unique in what coverage we need. Becky explained some of the steps I needed and John also helped me understand my policy. I walked into a business, was treated with happy courtesy(would I like some water?) and when I left I knew these people care about helping."
We responded:
"Marilyn, thank you so much for your thoughtful review! We strive to ensure every customer feels cared for and confident in their coverage, and it’s wonderful to know you left with that assurance. Your kind words mean a lot to us, and we’re always here to help with any future needs. Thank you for trusting us!"
allan baber
November 8, 2024
5
out of
5
rating by allan baber
"Michelle Lucero at the John Marcelli State Farm agency recently helped me with a question regarding an auto insurance policy. She was very thorough getting the information I needed. Michelle is very knowledgeable, has many years of State Farm experience, and is certainly an asset for all the insureds at the Marcelli agency."
We responded:
"Allan, thank you for your wonderful review! I'm glad Michelle was able to assist you with your auto insurance policy question. Her extensive knowledge and experience truly make her an invaluable part of our team. We appreciate your kind words and are always here to help with any future needs. - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
Mohammed Hossain
October 14, 2024
5
out of
5
rating by Mohammed Hossain
"Christian did excellent job with my 4 cars and home insurance. He took time and gave me confidence that I am in a good hand and there was no sale pressure from his side and that gave me the assurance to jump off from Liberty after 3 years to State Farm for first time. Thanks Christian hopefully we will have good time for rest of the years ahead and many more. Hossain"
We responded:
"Thank you, Mohammed, for sharing your positive experience! I'm glad Christian was able to assist you with your auto and home insurance needs. It's wonderful to know that he provided you with confidence and assurance without any sales pressure. We appreciate your trust in switching to State Farm after three years with Liberty. We're here for you and look forward to many more years of providing excellent service. If you have any questions or need further assistance, don't hesitate to reach out. - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
Donna
September 3, 2024
5
out of
5
rating by Donna
"John has done a top-notch job once again! During a recent visit, I was able to easily enroll in a program, and change other items for my present and future planning needs. Thanks for taking great care of my home and car and present/future planning needs for 33 years now."
We responded:
"Thanks Donna! We really appreciate you!"
Jeanne Green
August 17, 2024
5
out of
5
rating by Jeanne Green
"I had many different policies for them to write in addition to the automobile policy. Great job Christian! Thank you very much for all the time and effort you expended to get my policies written."
We responded:
"Hi Jeanne, Thanks for your kind words! I'm glad Christian could help you with your various policies, including the auto policy. We appreciate the time you took to share your experience. If you need anything else, feel free to reach out. - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
Katrina Bagley
August 16, 2024
5
out of
5
rating by Katrina Bagley
"Christian was very helpful and quick in getting me new insurance for both my vehicle and my home."
We responded:
"Hey Katrina, Thanks for the awesome review! I'm glad Christian could help you quickly get new insurance for your vehicle and home. If you need anything else, feel free to reach out. - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
sharon palma
July 19, 2024
5
out of
5
rating by sharon palma
"John was most patient in assisting me in getting a new policy"
We responded:
"Hi Sharon, I'm so glad our office could assist you with getting a new policy! Your patience and trust mean a lot. If you need anything else, feel free to reach out anytime. - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
Ray
June 26, 2024
5
out of
5
rating by Ray
"John Marcelli and his team of people are quite simply...THE BEST! We live nearby, and I often visit their office to pay bills and ask questions regarding our coverages (two auto policies, homeowners, and umbrella). John and his team are ALWAYS ready to help! I can't say enough good things! Just a great experience!"
We responded:
"Ray, I'm overjoyed to hear about your fantastic experience with our team! We're pleased to assist with your auto policies, homeowners, and umbrella coverage. Your satisfaction is our top priority, and we're grateful for your kind words. Feel free to reach out for any future insurance needs! - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
Gary Roache
June 17, 2024
5
out of
5
rating by Gary Roache
"Samantha is Very intelligent and helpful . She worked hard and gave us great service! Thank you!"
We responded:
"Gary, I'm thrilled to hear that Samantha provided you with very intelligent and helpful service! We're pleased that she worked hard to ensure you received great service. Thank you for your kind words! John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
Rodney May
June 14, 2024
5
out of
5
rating by Rodney May
"We have been with the Marcelli agency for all of our insurance needs for around 30 years and they always been great to deal with. Samantha was very helpful in getting our new policies set up for our vehicles. I would highly recommend them to anyone looking for insurance coverage."
We responded:
"Rodney, your loyalty over the past 30 years is truly appreciated! Samantha and our team are pleased to have assisted with your new vehicle policies. We're grateful for your recommendation and look forward to serving you for many more years to come! - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
patrick drummond
June 7, 2024
5
out of
5
rating by patrick drummond
"A big Shout out to John and his office staff. I sure appreciate their customer service and responsiveness when I need them."
We responded:
"Patrick, your review means a lot to us! I'm pleased to hear that you appreciate our customer service and responsiveness. Providing excellent service is our priority, and I'm grateful for your positive feedback. We're here for you whenever you need assistance. Thank you! - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"