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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Thornock

June 29, 2026

5  out of  5
rating by Bill Thornock
"John has been my insurance agent for over a decade. My fleet of personal vehicles are insured through his office. Any time I call his office his staff are knowledgable and if they don't know the answer they find out and call back. Your treated like a person not a number."
We responded:
"We are grateful for your 5-star review, Bill! Thanks for taking a moment to share your positive rating of State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Anna Sochocky

June 25, 2026

5  out of  5
rating by Anna Sochocky
"John and Michelle are so good to work with and have been a great help to the New Mexico Book Association."
We responded:
"Wow, thank you for the 5-star review, Anna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jerome Lehnus

June 19, 2026

5  out of  5
rating by Jerome Lehnus
"I asked a question about a mailing I had received. I got a clear, complete answer. I am satisfied.
This concerned auto insurance."
We responded:
"Jerome, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Marcelli’s Team is just a call or email away!"
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Marie Henderson

June 15, 2026

5  out of  5
rating by Marie Henderson
"Always prompt, excellent service & provides excellent friendly staff"
We responded:
"Thank you for the amazing review, Marie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Celia Setliff

June 13, 2026

5  out of  5
rating by Celia Setliff
"My husband and I have been insured by State Farm since 1981–first with vehicle and renters insurance, and them homeowners insurance when we bought our first home in 1982. The team at John Marcelli’s office is friendly, knowledgeable, efficient. Most important to us is that they KNOW us and our policies and do their best to find the best coverage and prices for them. We highly recommend them!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent John Marcelli’s Team."
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Vern Nicolette

June 12, 2026

5  out of  5
rating by Vern Nicolette
"Very thorough, professional, and "above and beyond" service from Samantha. My situation was complicated, and she did not know how they did things in the state I was coming from, so she called my previous agent to learn what needed to be done. Would highly recommend her for your auto insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John Marcelli’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ed Donahue

June 11, 2026

5  out of  5
rating by Ed Donahue
"I just switched over to State Farm and was very impressed with this office. Not only did I reduce my cost significantly even with more coverage than I had before the staff was all very friendly and knowledgeable. I will definitely be referring my friends and family to this office.

And I wanted to give a special thank you to Samantha and Michelle who went above and beyond in the process."
We responded:
"Thank you so much for the 5-star rating, Ed! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Bernadette Keswater

June 11, 2026

5  out of  5
rating by Bernadette Keswater
"I was in an accident and filed a claim. Samantha was so helpful. I appreciated her expertise and compassion. John Marcelli and his staff are awesome."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Mark Orgeron

June 9, 2026

5  out of  5
rating by Mark Orgeron
"Really appreciate John helping me with my insurance needs. Very detailed and clearly knows his craft."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Elizabeth Ingold

June 4, 2026

5  out of  5
rating by Elizabeth Ingold
"John Marcelli's State Farm Office has always assisted us w/our insurance needs. When we have an insurance question or situation they have the answer that helps us w/our decisions. We appreciate their assistance. Thank you."
We responded:
"Thank you for the 5-star review, Elizabeth! Here on State Farm Agent John Marcelli’s Team, we are proud to serve our community and appreciate your recognition. "
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Gaby Jasso

June 2, 2026

5  out of  5
rating by Gaby Jasso
"I've been an overall customer for over 20yrs with multiple policies and have not encountered any issues to date. I greatly appreciate the availability and flexibility when I've had to use my polices to address unanticipated emergencies. Especially when given the option to be done electronically. Great source of knowledge for financial needs as well."
We responded:
"Gaby, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Marcelli’s Team is just a call or email away!"
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Larry Huber

May 28, 2026

5  out of  5
rating by Larry Huber
"Michelle got the job done quickly."
We responded:
"Thank you for taking the time to leave such a great review, Larry. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Harold Spilker

May 20, 2026

5  out of  5
rating by Harold Spilker
"Great folks to do business with as I have been with State Farm for more years than I can remember and with John Marcelli as my agent for the past 10 years. They are quick to respond to inquiries and take the time to explain complicated insurance issues that I have had in the past. The rates are reasonable for this area since I retired from a Washington D. C. suburb."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Diann Richardson

May 19, 2026

5  out of  5
rating by Diann Richardson
"Handled quickly! Always appreciate working with my agent John Marchelli and his wonderful assistants."
We responded:
"Thank you so much for the 5-star rating, Diann! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Thomas Hoover

May 12, 2026

5  out of  5
rating by Thomas Hoover
"I was able to complete my transactions totally online despite my horrible computer skills. My agent, Christian Marcelli, guided me through and was very pleasant to deal with. The same goes for the office staff in general, overall good experience!"
We responded:
"Thank you, Thomas, for sharing your positive experience! I'm pleased to hear that Christian and our office staff provided excellent guidance and service throughout your online transactions. We're grateful for your kind words and look forward to assisting you with any insurance needs in the future! - John Marcelli - State Farm Insurance Agent, Albuquerque, NM"
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Kim Torrez

May 7, 2026

5  out of  5
rating by Kim Torrez
"I was calling around to get some rates. My insurance was getting to expensive and I reached out to Christian. He was very patient and understanding to my concerns with my old policy. We went over everything that I wanted for a policy with State Farm and he was able to give me a great quote along with bundling renters insurance. I switched. I recommend Christian he’s great!"
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jeff kenjar

May 7, 2026

5  out of  5
rating by jeff kenjar
"Always get great customer service from this team. Shout out to Beth for her assistance with several items I needed to review."
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Jonathan Sanchez

April 21, 2026

5  out of  5
rating by Jonathan Sanchez
"Great customer service and professionalism. Shout out to Michele Lucero for her quick response to customer needs."
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nancy hendricks

April 21, 2026

5  out of  5
rating by nancy hendricks
"Beth answered all of my questions.... was knowledgeable regarding my policy"
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Bonnie Brinksma

March 26, 2026

5  out of  5
rating by Bonnie Brinksma
"Well, I have not met them in person, they are all very nice. I mostly dealt with Christian and is very knowledgeable, patient, professional and friendly. I received a great deal on my home and auto policies. Thank you all. You should hear from my son soon!"
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Damen Sanchez JR

March 20, 2026

5  out of  5
rating by Damen Sanchez JR
"I have nothing but great things to say regarding the help they gave me! Thank you Dori for all of your assistance!!"
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Jessica Hatfield

March 18, 2026

5  out of  5
rating by Jessica Hatfield
"Christian was extremely helpful and patient with me. It took me some time to get some things done before switching over. It was quick and painless once I made the decision. Thanks for your help Christian!"
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Rosa Horcasitas

February 11, 2026

5  out of  5
rating by Rosa Horcasitas
"I had a question about one of my policies. Christian at the John Marcelli State Farm agency, was very helpful, professional and knowledgeable, found out what the problem was and took care it for me with one phone call. I am very happy with how it all worked out.
Thank you, Christian
Rosa"
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Jose Bustos

February 7, 2026

5  out of  5
rating by Jose Bustos
"It was a pleasure doing business with Christian Marcelli great customer service made me feel welcome to be part of the State Farm family!!! Top notch service I recommend them for all insurance needs!!! Thanks again..."
Profile photo of Ricardo Bustos

Ricardo Bustos

January 18, 2026

5  out of  5
rating by Ricardo Bustos
"Christian was very professional and had a great attitude and treated me and my father with respect. Answered all of our questions and provided great customer service! Highly recommend dealing with John Marcelli State Farm Office."