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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura MaestasBaca

Laura MaestasBaca

August 17, 2026

5  out of  5
rating by Laura MaestasBaca
"I just wanted to say how wonderful Beth is when we call in and ask for something or whatever it may be. I feel like sometimes I bug but she’s always so friendly and so nice to deal with and get everything done in no time. She does a wonderful job. She’s very patient and enjoyable to talk to. She deserves to be praised and she needs a raise I think. Thank you, Beth for everything that you do for us. I really appreciate it. It’s a Great company to deal with State Farm. You never had a problem at all. Thank you again Beth you’re awesome."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Keith Ricci

August 16, 2026

5  out of  5
rating by Keith Ricci
"John is about service first. Always on top of things. I mean who even calls their clients anymore?? Well, John does. He reviews my policies with me to make sure I have all my needed coverage. Old school service with new era needs. Thank you John!!"
We responded:
"Thanks Keith for taking the time to rate your experience with the John Marcelli State Farm Insurance Agency! We work hard to provide great insurance in Albuquerque and we’re so glad you’re happy with our service!"
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John Vargo

August 14, 2026

5  out of  5
rating by John Vargo
"Dori Fisk at John Marcelli's State Farm office helped me with my motorcycle premiums. One of my motorcycles had a very high premium and Dori determined it was incorrectly rated and she was able to recover money for me. I received three checks from State Farm totaling $900. She went above and beyond my expectations of what an insurance agent would do for a customer. I give her a five star rating! Thank you Dori!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Marcelli’s team. "
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Jean Herd

August 13, 2026

5  out of  5
rating by Jean Herd
"We have had our insurance business with this company for many years. Always very helpful with all our insurance needs"
We responded:
"Thank you for the 5-star review, Jean! Here on State Farm Agent John Marcelli’s Team, we are proud to serve our community and appreciate your recognition. "
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Nicole Jimenez

August 13, 2026

5  out of  5
rating by Nicole Jimenez
"Mr. Marcelli’s office is always very responsive to our family’s insurance needs. We have shopped around through other companies but State Farm has proven to be the best option."
We responded:
"Thank you so much for your kind review, Nicole!  If you need insurance assistance, we are just an email or call away! - John Marcelli, your State Farm Agent   "
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Dani H

August 10, 2026

5  out of  5
rating by Dani H
"Always so attentive and helpful! Shoutout to Becky for guiding me through all of my issues!
I also want to give him a huge shoutout for his contributions to the community and future athletes!
Highly recommend!!"
We responded:
"Dani, thank you for your wonderful review! It's great to know that you find Becky attentive and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here for you!"
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David Palmer

August 8, 2026

5  out of  5
rating by David Palmer
"Professional and timely."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Albuquerque to know you had such a great experience with us. "
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Manuel Zavala

July 26, 2026

5  out of  5
rating by Manuel Zavala
"Been with John for years. Have all of our family vehicles insured through him as well as our homeowners policy. Needed a lost form replaced and Abbie saw to it right away."
We responded:
"Thanks for taking the time to rate your experience with the John Marcelli State Farm Insurance Agency! We work hard to provide great insurance in Albuquerque and we’re so glad you’re happy with your coverage."
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Pete NM

July 21, 2026

5  out of  5
rating by Pete NM
"This agency is the best, especially Sam and Michelle. For example, Sam noticed that underwriting had misclassified the type of shingles (3-tab vs. architectural) on my home's roof. She proactively contacted me, in order to get it fixed, and saved me some significant money on my annual premium for home owner's insurance."
We responded:
"Wow, thank you for the 5-star review, Pete! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Veronica DuBray

July 16, 2026

5  out of  5
rating by Veronica DuBray
"Very kind and helpful stuff, always have been very helpful when I've called into the office."
We responded:
"Wow, thank you for the 5-star review, Veronica! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Brenda Dankert

July 15, 2026

5  out of  5
rating by Brenda Dankert
"Have always had very helpful people when dealing with my insurance. That's why I've had the same agent for almost 40 years!"
We responded:
"Thank you for the 5-star review of John Marcelli’s team - we really appreciate your kind words! "
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Bill Thornock

June 29, 2026

5  out of  5
rating by Bill Thornock
"John has been my insurance agent for over a decade. My fleet of personal vehicles are insured through his office. Any time I call his office his staff are knowledgable and if they don't know the answer they find out and call back. Your treated like a person not a number."
We responded:
"We are grateful for your 5-star review, Bill! Thanks for taking a moment to share your positive rating of State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Anna Sochocky

June 25, 2026

5  out of  5
rating by Anna Sochocky
"John and Michelle are so good to work with and have been a great help to the New Mexico Book Association."
We responded:
"Wow, thank you for the 5-star review, Anna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jerome Lehnus

June 19, 2026

5  out of  5
rating by Jerome Lehnus
"I asked a question about a mailing I had received. I got a clear, complete answer. I am satisfied.
This concerned auto insurance."
We responded:
"Jerome, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Marcelli’s Team is just a call or email away!"
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Marie Henderson

June 15, 2026

5  out of  5
rating by Marie Henderson
"Always prompt, excellent service & provides excellent friendly staff"
We responded:
"Thank you for the amazing review, Marie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Celia Setliff

Celia Setliff

June 13, 2026

5  out of  5
rating by Celia Setliff
"My husband and I have been insured by State Farm since 1981–first with vehicle and renters insurance, and them homeowners insurance when we bought our first home in 1982. The team at John Marcelli’s office is friendly, knowledgeable, efficient. Most important to us is that they KNOW us and our policies and do their best to find the best coverage and prices for them. We highly recommend them!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent John Marcelli’s Team."
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Vern Nicolette

June 12, 2026

5  out of  5
rating by Vern Nicolette
"Very thorough, professional, and "above and beyond" service from Samantha. My situation was complicated, and she did not know how they did things in the state I was coming from, so she called my previous agent to learn what needed to be done. Would highly recommend her for your auto insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John Marcelli’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ed Donahue

June 11, 2026

5  out of  5
rating by Ed Donahue
"I just switched over to State Farm and was very impressed with this office. Not only did I reduce my cost significantly even with more coverage than I had before the staff was all very friendly and knowledgeable. I will definitely be referring my friends and family to this office.

And I wanted to give a special thank you to Samantha and Michelle who went above and beyond in the process."
We responded:
"Thank you so much for the 5-star rating, Ed! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Bernadette Keswater

Bernadette Keswater

June 11, 2026

5  out of  5
rating by Bernadette Keswater
"I was in an accident and filed a claim. Samantha was so helpful. I appreciated her expertise and compassion. John Marcelli and his staff are awesome."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Mark Orgeron

June 9, 2026

5  out of  5
rating by Mark Orgeron
"Really appreciate John helping me with my insurance needs. Very detailed and clearly knows his craft."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Elizabeth Ingold

Elizabeth Ingold

June 4, 2026

5  out of  5
rating by Elizabeth Ingold
"John Marcelli's State Farm Office has always assisted us w/our insurance needs. When we have an insurance question or situation they have the answer that helps us w/our decisions. We appreciate their assistance. Thank you."
We responded:
"Thank you for the 5-star review, Elizabeth! Here on State Farm Agent John Marcelli’s Team, we are proud to serve our community and appreciate your recognition. "
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Gaby Jasso

June 2, 2026

5  out of  5
rating by Gaby Jasso
"I've been an overall customer for over 20yrs with multiple policies and have not encountered any issues to date. I greatly appreciate the availability and flexibility when I've had to use my polices to address unanticipated emergencies. Especially when given the option to be done electronically. Great source of knowledge for financial needs as well."
We responded:
"Gaby, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Marcelli’s Team is just a call or email away!"
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Larry Huber

May 28, 2026

5  out of  5
rating by Larry Huber
"Michelle got the job done quickly."
We responded:
"Thank you for taking the time to leave such a great review, Larry. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Harold Spilker

May 20, 2026

5  out of  5
rating by Harold Spilker
"Great folks to do business with as I have been with State Farm for more years than I can remember and with John Marcelli as my agent for the past 10 years. They are quick to respond to inquiries and take the time to explain complicated insurance issues that I have had in the past. The rates are reasonable for this area since I retired from a Washington D. C. suburb."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Diann Richardson

May 19, 2026

5  out of  5
rating by Diann Richardson
"Handled quickly! Always appreciate working with my agent John Marchelli and his wonderful assistants."
We responded:
"Thank you so much for the 5-star rating, Diann! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "