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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcie Smith

November 10, 2026

5  out of  5
rating by Marcie Smith
"Beth Couty, great to deal with, very help 10 of 10."
We responded:
"Thanks so much for the amazing review, Marcie! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
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Bob MD Wang

November 6, 2026

5  out of  5
rating by Bob MD Wang
"Michelle is terrific!"
We responded:
"Bob, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Albuquerque insurance team is always here and happy to help. "
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Laura MaestasBaca

November 5, 2026

5  out of  5
rating by Laura MaestasBaca
"I just wanted to say how wonderful Beth is when we call in and ask for something or whatever it may be. I feel like sometimes I bug but she’s always so friendly and so nice to deal with and get everything done in no time. She does a wonderful job. She’s very patient and enjoyable to talk to. She deserves to be praised and she needs a raise I think. Thank you, Beth for everything that you do for us. I really appreciate it. It’s a Great company to deal with State Farm. You never had a problem at all. Thank you again Beth you’re awesome. Really appreciate you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jim Duncan

November 3, 2026

5  out of  5
rating by Jim Duncan
"Becky always takes care of me time after time she is a blessing"
We responded:
"Jim, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Jason Sichler

November 1, 2026

5  out of  5
rating by Jason Sichler
"Michelle and the crew have always done a great job helping me with all my insurance needs! I’m lucky to have had them help me for the last 25-30 years!"
We responded:
"Jason, thank you for your wonderful review of State Farm Agent John Marcelli’s Team!"
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elizabeth varsa

October 30, 2026

5  out of  5
rating by elizabeth varsa
"Knowledgeable staff for my property and auto insurance needs. Prompt reply to questions and prompt claim referral for coverage. Would recommend highly."
We responded:
"Hi elizabeth, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent John Marcelli’s team.  Please reach out to us if any questions come up!  - John Marcelli’s Insurance Team "
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Jessica Andreoni

October 21, 2026

5  out of  5
rating by Jessica Andreoni
"We have had a wonderful experience working with John Marcelli! We can tell that he cares deeply about our family and well-being, not just about insurance. He helped us find a plan that fit with our budget and lifestyle. Highly recommend working with him and his team!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Augustine Chavez

October 20, 2026

5  out of  5
rating by Augustine Chavez
"The best service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Albuquerque. "
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Ermalinda Saefkow

October 19, 2026

5  out of  5
rating by Ermalinda Saefkow
"Thank you Becky."
We responded:
"Hi Ermalinda, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - John Marcelli, Your State Farm Agent "
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Valerie Swearingen

October 19, 2026

5  out of  5
rating by Valerie Swearingen
"Update information. Traded one car for another. 1,2,3 Done!
Thank you!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jon Bradley

October 19, 2026

5  out of  5
rating by Jon Bradley
"They've been attentive and proactive over the years."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Marcelli’s team. "
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Timothy Gonzalez

October 16, 2026

5  out of  5
rating by Timothy Gonzalez
"Been a member for 10 years and plan on continuing for the foreseeable future. Absolutely no complaints."
We responded:
"Thank you so much for the 5 stars, Timothy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Miss Mason

October 15, 2026

5  out of  5
rating by Miss Mason
"Samantha was VERY helpful and knowledgeable. I'm very happy with both the coverage, and the price I received for my new car.
I highly recommend Samantha for all your insurance needs."
We responded:
"Thank you so much for the 5 stars, Miss! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Christopher Boren

October 15, 2026

5  out of  5
rating by Christopher Boren
"John Marcelli’s State Farm office delivers consistently excellent service. John is knowledgeable, responsive, and genuinely committed to helping his clients understand their coverage. His CSR, Samantha, is outstanding—she’s patient, proactive, and incredibly helpful every time I call. It’s rare to find an insurance office where you feel truly taken care of, but this team makes it effortless. Highly recommended."
We responded:
"Christopher, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Samantha Deruyver

October 15, 2026

5  out of  5
rating by Samantha Deruyver
"John's office goes above and beyond for their customers. And thank you so much for supporting our community jog-a-thon!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Albuquerque insurance team. "
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Susan Rutherford

October 9, 2026

5  out of  5
rating by Susan Rutherford
"Samantha was very knowledgeable and pleasant and got the issues resolved. We appreciate yall."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Matt Carpenter

October 9, 2026

5  out of  5
rating by Matt Carpenter
"Easy to work with and makes sure all your needs are met"
We responded:
"Matt, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andrea Bliss

October 7, 2026

5  out of  5
rating by Andrea Bliss
"Everyone in this office is so helpful, knowledgeable and super friendly. I am so glad that we have our insurance with John Marcelli."
We responded:
"Thanks so much for the fantastic rating, Andrea! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Syndee Brunacini

October 7, 2026

5  out of  5
rating by Syndee Brunacini
"John and his Team have been my State Farm Team since 2006. I never worry about not having the right coverage. They take time to review and cover all my policies. If you’re reading reviews because you’re looking for an Agent, call John and his Team."
We responded:
"Thanks so much for the amazing review, Syndee! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
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Andrew Baker

October 7, 2026

5  out of  5
rating by Andrew Baker
"John and his crew have been extremely reliable, helpful and professional whenever I was in need of help. Couldn’t be happier with them!"
We responded:
"Andrew, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Bernadette Keswater

October 6, 2026

5  out of  5
rating by Bernadette Keswater
"I was in an accident and filed a claim. Samantha was so helpful. I appreciated her expertise and compassion. John Marcelli and his staff are awesome."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Sandy Woffard

October 5, 2026

5  out of  5
rating by Sandy Woffard
"Always quick to respond to adds or removals from our policy!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Cheryl Ledlow

September 30, 2026

5  out of  5
rating by Cheryl Ledlow
"They have always been so helpful. When I had damage to my home I called them immediately for their help and recommendations. Thank you Farmers ."
We responded:
"Cheryl, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Lou suarez

September 29, 2026

5  out of  5
rating by Lou suarez
"Over more than 30 years, I have had the pleasure of working with John and his staff regarding insurance pans and explanations of process and clarity. I've appreciated their loyalty and support and recommend them wholeheartedly. Lou Suarez"
We responded:
"Thank you so much for your wonderful feedback of us here at John Marcelli’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - John Marcelli’s Insurance Team "
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James Snyder

September 25, 2026

5  out of  5
rating by James Snyder
"I’ve been associated with John Marcelli and his team for the last seven years and I’ve been very satisfied with their service regarding my home and vehicle insurance needs!"
We responded:
"James, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "