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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ricardo Bustos

Ricardo Bustos

January 18, 2026

5  out of  5
rating by Ricardo Bustos
"Christian was very professional and had a great attitude and treated me and my father with respect. Answered all of our questions and provided great customer service! Highly recommend dealing with John Marcelli State Farm Office."
We responded:
"We are grateful for your 5-star review, Ricardo! Thanks for taking a moment to share your positive rating of State Farm Agent John Marcelli’s Team here in Albuquerque . "
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Aundria Koprowski

January 9, 2026

5  out of  5
rating by Aundria Koprowski
"While I haven’t personally used this insurance agent’s services, I can confidently say they are a strong supporter of our school community. Their willingness to give back, show up, and invest in local families speaks volumes about their character and values. It’s clear they genuinely care about people and making a positive impact beyond business."
We responded:
""“Thank you for the thoughtful words. It really means a lot. It was a pleasure connecting with you to support the St. Charles School golf tournament. I’m glad I could support such a great cause and connect with others who care as much about giving back to our community! “"
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Mark Ballard

January 5, 2026

5  out of  5
rating by Mark Ballard
"At Chesterton Academy we wanted to thank John for his support of our annual golf tournament. John recognizes the importance of being part of the community and State Farm's support of Chesterton Academy."
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Tim Sheahan

January 2, 2026

5  out of  5
rating by Tim Sheahan
"John and his team are amazing! We are so appreciative of there community involvement and support in the Albuquerque and Rio Rancho community."
We responded:
""Thank you, Tim. Your kind words mean a lot to us. Looking forward to continuing our partnership with St. Felix Pantry!"
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April Navalesi

December 31, 2025

5  out of  5
rating by April Navalesi
"We have had St. Farm for decades with John Marcelli for 2 of those decades and an equally excellent agent for 2 decades prior. I cannot say enough about how great our service has been over the years and I would never take the risk of changing insurance providers."
We responded:
"Thanks April! It has been a privilege to take care of you and your family over the past 2 decades! "
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John Burnham

December 31, 2025

5  out of  5
rating by John Burnham
"Completed everything with no issues, and the people I worked with were very helpful!"
We responded:
"Thanks John, it has been a pleasure taking care of you and your family for many years!"
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Dani H

December 31, 2025

5  out of  5
rating by Dani H
"Always so attentive and helpful! Shoutout to Becky for guiding me through all of my issues!"
We responded:
"Dani, thank you for your wonderful review! It's great to know that you find Becky attentive and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here for you!"
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Richard Smith

December 31, 2025

5  out of  5
rating by Richard Smith
"I have my house in New Mexico insured at John’s office and have been very satisfied anytime I need assistance. I typically work with Samantha and she’s always friendly and prompt to help when I need it."
We responded:
"Thank you trusting us with your insurance and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and for mentioning Samantha. If you ever have any questions or need assistance, we’re here to help! "
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Ken Snyder

December 9, 2025

5  out of  5
rating by Ken Snyder
"Christian was knowledgeable and help set up my policy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bobby Roberts

December 5, 2025

5  out of  5
rating by Bobby Roberts
"I switched over to John Marcelli’s insurance agency a couple years back. I’ve been very satisfied with all the services they offer, I do recommend John Marcelli‘s insurance agency in North East Albuquerque. They have all kinds of services they offer to their customers. I will be a continuing with John Marcelli for years to come, definitely appreciate all the staff and the friendly and courteous welcoming When you go to their office personally. Sincerely Bobby Roberts."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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AJ Autry

November 17, 2025

5  out of  5
rating by AJ Autry
"After calling around to other insurance companies Samantha at John Marcelli's office was able to get us a Great deal on our homeowners and auto insurance. We have been very pleased with the fast service we received and continue to receive. We highly recommend John and his staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steve Roberson

November 15, 2025

5  out of  5
rating by Steve Roberson
"I have been insured by John Marcelli State Farm for many years. I always receive efficient, professional, and friendly service from John and all of his associates. Most recently , Dori prepared coverage for a new golf cart purchase and I was out on the course the same morning. Prompt, courteous service is the norm that I have grown to expect and appreciate."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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CM M

November 14, 2025

5  out of  5
rating by CM M
"I have my homeowners insurance with John. I am Very Happy with both my policy and the customer service! Thank you John :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kiri Welsh

November 14, 2025

5  out of  5
rating by Kiri Welsh
"Staff is always very responsive and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dawn DeRuyver

November 14, 2025

5  out of  5
rating by Dawn DeRuyver
"they are a wonderful company! They’re always friendly and quick to solve my problems. If there are any any questions, no problem. This is the best insurance company I’ve ever had!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nicholas Couty

November 14, 2025

5  out of  5
rating by Nicholas Couty
"I have had the most amazing experience with this diligent, knowledgeable, an very responsive team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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BR Hudgins

August 20, 2025

5  out of  5
rating by BR Hudgins
"Feel very comfortable with John as my insurance agent. Straight accurate. talk and information, No attempt to oversell Warm. friendly folks. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jackie Aragon

August 4, 2025

5  out of  5
rating by Jackie Aragon
"Great to do business with. Helpful office staff. Easy to get in contact with on phone. Have been with them for 2 years and very satisfied."
We responded:
"Thanks Jackie! We are delighted to know you had a great experience with our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Chapman

August 2, 2025

5  out of  5
rating by Cindy Chapman
"Just switched coverage for both vehicles and home in about twenty minutes flat. Superb service, highly knowledgeable agent in my own city. Very happy with price and service."
We responded:
"Thank you for trusting us with your auto and home insurance. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angel Villicana

July 23, 2025

5  out of  5
rating by Angel Villicana
"I really was satisfied with the service and personal attention from this office, I recomend you check auto insurance at this location"
We responded:
"Thank you trusting us with your auto insurance and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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RON ANDAZOLA

July 16, 2025

5  out of  5
rating by RON ANDAZOLA
"It was my privilege to recently meet John Marcelli, who I quickly found to be generous and civic minded. John found out about the Good Shepherd Center benefit golf tournament and without any direct contact, reached out and became a sponsor with a very generous donation. It is evident that John is an insurance professional who is keenly interested in giving back to his community."
We responded:
"“Thank you for the thoughtful words. It really means a lot. It was a pleasure connecting with you to support the Good Shepard Center’s benefit golf tournament. I’m glad I could support such a great cause and connect with others who care as much about giving back to our community! “"
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Jennifer Holdcroft

July 11, 2025

5  out of  5
rating by Jennifer Holdcroft
"What a awesome experience, Christian was super nice and answered all my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Ritz

July 1, 2025

5  out of  5
rating by Charles Ritz
"Excellent customer service!!!! Answered all my questions, even made me smile. Thanks!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ezra

May 30, 2025

5  out of  5
rating by Ezra
"John Marcelli is fantastic! He graciously donated to the Sandia High School Football team, showing his incredible support and generosity. We are truly grateful for his kindness and commitment to helping our team succeed. Highly recommend his agency!"
We responded:
"Thank you, Ezra , for your review! I'm delighted to have had the opportunity to support the Sandia High School Football program. Your recommendation means a lot, and I'm grateful for the chance to contribute to your team's success. If there's anything else I can assist with, please feel free to reach out. ""
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New Mexico Dental Foundation

May 28, 2025

5  out of  5
rating by New Mexico Dental Foundation
"Exceptional Support and Generosity! For the past 8 years, Agent John Marcelli and their team at State Farm have been incredible supporters of our dental foundation. Their generous donations have helped us provide vital dental care to those in need. We are truly grateful for their commitment to making a positive impact in our community. If you’re looking for an agent who genuinely cares, we highly recommend Agent John Marcelli. Their kindness and support have made a real difference in our mission and in our community! Thank you!"
We responded:
""Thank you, New Mexico Dental Foundation! Your kind words about our professionalism and generosity mean a lot to us. Looking forward to continuing our partnership with your Foundation!"